Refund Policy

Return Policy for Beadory

Thank you for shopping at Beadory! Your satisfaction is our priority, and we strive to ensure that you are happy with your purchase. If you are not completely satisfied, we’re here to help.

1. Returns

  • Items must be returned within 14 days of the purchase date.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
  • Certain items, such as custom or personalized orders, may not be eligible for returns unless they arrive damaged or defective. These exclusions will be noted on the product page.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, the refund will be processed within 5-7 business days and credited back to your original payment method. Please note that it may take additional time for your bank or card issuer to process the refund.
  • Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or defective item sent).

3. Exchanges

  • We replace items if they are defective, damaged, or if you need a different size or color (subject to availability). To request an exchange, please contact us at [email protected] /+233554266941.

4. Non-Returnable Items

  • The following items cannot be returned:
    • Gift cards.
    • Sale or clearance items.
    • Custom or personalized orders.
    • Items marked as “final sale.”

5. How to Initiate a Return

  1. Contact our customer service team at [email protected] /+233554266941 to request a return authorization.
  2. Pack the item securely in its original packaging, including all tags, labels, and accessories.
  3. Ship the package to the return address provided by our team. We recommend using a trackable shipping service to ensure your package arrives safely.

6. Damaged or Defective Items If you receive a damaged or defective item, please notify us within 7 days of receipt. We may request photos of the damaged item to process your claim. You may choose a replacement or a full refund, including shipping costs.

7. Contact Us For questions or concerns about your return, please contact us at:

We’re here to help make your shopping experience as smooth as possible!